You book the call

  ⍰  You answer follow-up questions

  You show up on the call

 You can reschedule the call 1 time. 

If you want to reschedule the call, you must give a 24-hour notice. Otherwise, the call will be cancelled with no refund. 

In case of a no-show, your payment is not refunded. If you don't show up on the call within the first 15 minutes after the scheduled call starts, it's considered a no-show.